Frequently Asked Questions

Are your services covered by insurance?

Most extended health benefits plans cover Registered Clinical Counselling. Please see the rates and insurance page for more details.

Do you do direct billing?

By default, clients are responsible for paying session fees up front and submitting their invoices to their insurance company to receive reimbursement. Direct billing may be an option for certain insurance plans. ICBC and Crime Victim Assistance Program (CVAP) clients are also eligible for direct billing. Please see the rates and insurance page for more details.

Do you offer a sliding scale?

I do offer a limited number of sliding scale spots. I generally provide a prearranged number of sessions on the sliding scale before reassessing. If the sliding scale spots are currently full, you may join the waitlist and I will contact you when I have availability again. Please fill out the web form on the contact page and request the sliding scale, and we can discuss your situation.

Do you provide online counselling?

Yes, online sessions available in BC and some other Canadian provinces (contact to inquire about specific locations). Online sessions follow a similar structure to in-person work. Simply choose the online version of your appointment type in the self-service module on my booking page. Online sessions take place via the JaneApp booking platform, which provides end-to-end encrypted, PIPEDA compliant video conferencing. Note: I work best with clients who are stable enough to engage in depth work and don't require crisis intervention.

Do you work with children and teens?

My practice is focused on adults aged 19+, but I would be happy to provide a referral to a youth/family counsellor.

Do you work with couples?

My practice is primarily focused on working with individuals, but I may open my practice to couples at some point in the future. Please send me an email if you would like to be notified about updates on couples sessions.

Can I see you for both craniosacral therapy and counselling?

Yes, I offer integrated treatment plans including craniosacral therapy and counselling/somatic therapy. Please let me know in your consultation call whether you are interested in working in these different ways. In some cases, I may suggest that you see a different practitioner for one of these modalities if I believe that this would better serve your treatment.

Can my family member also come and see you?

If you are an existing counselling client, then my priority is providing you with the best possible care. Seeing multiple family members for individual counselling creates a conflict of interest, and can compromise confidentiality and clients’ sense of freedom to discuss whatever they choose in therapy. Rather than also seeing your family member for individual counselling, I would offer them a referral to a different counsellor. If you would like to bring a family member as a guest to one or a few sessions to support your process, we can discuss this in advance of the session.

How do I know if my problems are ‘bad enough’ for therapy?

If you're wondering whether your struggles are “severe enough” to merit counselling, or whether you're “allowed” to identify with the descriptions on this site, that questioning itself might be part of your pattern.

Many of my clients have learned to minimize their own pain. If you're highly functional, people may not have noticed your struggles — which can make it harder to recognize them yourself.

We all have experiences we’re working through. Therapy isn't just for crisis or severe dysfunction. I'm interested in helping people move from surviving to thriving, and I welcome you at any point on that journey.

If attending to your mental and emotional wellbeing would improve your life and your ability to engage meaningfully with the people and world around you, then it's not selfish — it's a gift to others as well as yourself. Taking care of yourself creates a ripple effect.