Frequently Asked Questions

Most extended health benefits plans cover Registered Clinical Counselling. Please see the rates and insurance page for more details.

Generally, clients are responsible for paying session fees up front and submitting their invoices to their insurance company for reimbursement. WorkBC, ICBC and Crime Victim Assistance Program (CVAP) clients may be eligible for direct billing when discussed in advance. Please see the rates and insurance page for more details.

I do offer a limited number of sliding scale spots. I generally provide a prearranged number of sessions on the sliding scale before reassessing. If the sliding scale spots are currently full, you may join the waitlist and I will contact you when I have availability again. Please fill out the web form on the contact page and request the sliding scale, and we can discuss your situation.

Yes, online sessions available in BC and some other Canadian provinces (contact to inquire about specific locations). Online sessions follow a similar structure to in-person work. Simply choose the online version of your appointment type in the self-service module on my booking page. Online sessions take place via the JaneApp booking platform, which provides end-to-end encrypted, PIPEDA compliant video conferencing.

Note: I work best with clients who are stable enough to engage in depth work and don't require crisis intervention. This is especially important when there is greater distance between our physical locations.

My practice is focused on adults age 19+, but I would be happy to provide a referral to a youth/family counsellor.

My practice is primarily focused on working with individuals, but I may open my practice to couples at some point in the future. Please contact me by email if you would like to be notified about updates on couples sessions.

Yes, I offer integrated treatment plans including craniosacral therapy and counselling/somatic therapy. Please let me know in your consultation call whether you are interested in working in these different ways. In some cases, I may suggest that you see a different practitioner for one of these modalities if I believe that this would better serve your treatment.

If you are an existing counselling client, then my priority is providing you with the best possible care. Seeing multiple family members for individual counselling creates a conflict of interest, and can compromise confidentiality and clients’ sense of freedom to discuss whatever they choose in therapy. Rather than also seeing your family member for individual counselling, I would offer them a referral to a different counsellor. If you would like to bring a family member as a guest to one or a few sessions to support your process, we can discuss this in advance of the session.

If you're wondering whether your struggles are “severe enough” to merit counselling, or whether you're “allowed” to identify with the descriptions on this site, that questioning itself might be part of your pattern.

Many of my clients have learned to minimize their own pain. If you're highly functional, people may not have noticed your struggles — which can make it harder to recognize them yourself.

We all have experiences we’re working through. Therapy isn't just for crisis or severe dysfunction. I'm interested in helping people move from surviving to thriving, and I welcome you at any point on that journey.

If attending to your mental and emotional wellbeing would improve your life and your ability to engage meaningfully with the people and world around you, then it's not selfish — it's a gift to others as well as yourself. Taking care of yourself creates a ripple effect.